FAQs

WHAT COUNTRIES DO YOU DELIVER TO?

We currently only ship to customers within the USA

WHAT ARE THE DELIVERY CHARGES FOR ORDERS FROM THE ONLINE SHOP?

We offer FREE Shipping in the USA on all orders

WHICH PAYMENT METHODS ARE ACCEPTED IN THE ONLINE SHOP?

Our store accept payments through the secure PayPal interface. You can pay by Debit Card or Credit Card through the PayPal payment interface and you do not need a PayPal account to pay by debit card or credit card using the PayPal payment interface. 

HOW LONG WILL DELIVERY TAKE?

The average shipping time for all our products in stock is 3-5 days. (USA only) We process orders every day throughout the year, although please note that there is no shipping on the following U.S. holidays via major carriers:
New Year’s Eve
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day

    WHAT EXACTLY HAPPENS AFTER ORDERING?

    As soon as we receive your order we get to work. First you will receive an email Order Confirmation followed by regular updates on your Order Status.
    Tracking Information will be provided as soon as your order shipment is in transit.

    WHAT IS THE RETURNS POLICY?

    All returns require a RMA number. Please contact us with your order number and the reason for the return before returning the item. You may return any item in brand new condition, in its original packaging and any accessories for a full refund - within 30 days of the date you purchased the product from us. We do not refund any shipping charges. Items that are returned used, not in original packaging or otherwise not in a new sellable condition may not be accepted and are subject to a minimum 15 percent (15%) restocking fee.